Abstract Many internet users actively participate and share their views using social networks. Their behavior is sometimes unpredictable; it could be polite or impolite. This study aims to investigate impoliteness in the comment section of the Al-Jazeera Arabic news website to uncover the types of impolite acts which commenters engage in online, and expose conventionalized and non-conventionalized impoliteness triggers. It also seeks to explore the influence of computer-mediated contextual factors, such as anonymity and synchronicity on impoliteness. The study adopts Neurauter-Kessels’ framework (2011) to identify the types of face attacks and Culpeper’s bottom-up model (2011, 2016) of impoliteness triggers to classify impolite acts. The analysis shows that commenters engage in FTAs that are targeting the writers. The most frequent attack is the lack of balance, wholeness, fairness, and objectivity and the least frequent is being out of touch or having a lack of interaction with the audience. Commenters also employ both conventionalized and non-conventionalized impoliteness formulas in their face-attacks. Findings indicate that there are some distinctive features of Arabic impoliteness discourse, such as the use of colloquialisms, proverbs and idioms, religious expressions and interjections. The analysis also reveals that anonymity and asynchronicity are significant in accounting for the manifestation of impoliteness.

中文翻译：

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半岛电视台新闻网站上读者评论的不礼貌

摘要许多互联网用户使用社交网络积极参与并分享他们的观点。他们的行为有时是不可预测的。礼貌或不礼貌。这项研究旨在调查半岛电视台阿拉伯新闻网站评论部分中的不礼貌行为，以发现评论者在线进行的不礼貌行为类型，并揭露常规和非常规的不礼貌触发因素。它还试图探索计算机介导的情境因素的影响，例如匿名性和同步性对不礼貌的影响。该研究采用了Neurauter-Kessels的框架（2011）来识别面部攻击的类型，以及Culpeper的不礼貌触发器的自下而上模型（2011，2016）来对不礼貌行为进行分类。分析表明，评论者参与了针对作家的自由贸易协定。最频繁的攻击是缺乏平衡，完整性，公平性和客观性，而最不频繁的攻击是脱节或与观众缺乏互动。评论员在面对面攻击时还同时使用了常规和非常规的不礼貌公式。研究结果表明，阿拉伯人的不礼貌话语具有一些鲜明的特征，例如口语化，谚语和成语的使用，宗教表现形式和感叹词。分析还表明，匿名性和异步性对于解释不礼貌的表现很重要。评论员在面对面攻击时还同时使用了常规和非常规的不礼貌公式。研究结果表明，阿拉伯人的不礼貌话语具有一些鲜明的特征，例如口语化，谚语和成语的使用，宗教表现形式和感叹词。分析还表明，匿名性和异步性对于解释不礼貌的表现很重要。评论员在面对面攻击时还同时使用了常规和非常规的不礼貌公式。研究结果表明，阿拉伯人的不礼貌话语具有一些鲜明的特征，例如口语化，谚语和成语的使用，宗教表现形式和感叹词。分析还表明，匿名性和异步性对于解释不礼貌的表现很重要。