Social media is emerging as an important information-based communication tool for disaster management. Yet there are many relief organizations that are not able to develop strategies and allocate resources to effectively use social media for disaster management. The reason behind this inability may be a lack of understanding regarding the different functionalities of social media. In this paper, we examine the literature using content analysis to understand the current usage of social media in disaster management. We draw on the honeycomb framework and the results of our content analysis to suggest a new framework that can help in utilizing social media more effectively during the different phases of disaster management. We also discuss the implications of our study.

中文翻译：

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使用社交媒体进行灾害管理

社交媒体正逐渐成为灾害管理中基于信息的重要交流工具。但是，有许多救援组织无法制定策略和分配资源来有效地使用社交媒体进行灾害管理。这种无能为力的原因可能是对社交媒体的不同功能缺乏了解。在本文中，我们使用内容分析来研究文献，以了解社交媒体在灾难管理中的当前用法。我们利用蜂窝框架和内容分析的结果来提出一个新框架，该框架可以在灾难管理的不同阶段帮助更有效地利用社交媒体。我们还将讨论本研究的意义。