Web Service Usability Analysis Based on User Preferences,Journal of Organizational and End User Computing

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Web Service Usability Analysis Based on User Preferences
Journal of Organizational and End User Computing ( IF 3.6 ) Pub Date : 2018-10-01 , DOI: 10.4018/joeuc.2018100101
Luiza Fabisiak ₁

Affiliation

Thisarticleattemptstocloselyexaminetheusers’preferencesintheauthor’smethodofassessingthe usabilityofwebsites.Inparticular,theissuesbringacloserevaluationofwebsitesbyusers.Itsetsrules fortheaccuracyofusers’preferencesonthebasisofthescoringmethod.Intheconsideredproblem ofassessingtheusabilityofwebsitesthemethodsofdecisionsupport,logs,anduserpreferences onthebasisofthescoringmethodwereused.Itshouldbenotedthatwebsitesanduserpreferences changeovertimeandusuallyvaryduringthedesignfromthepagesalreadyavailableonthenetwork. Websiteagingforcescompaniestoconductanewstudyontheusabilityofwebsites.Thisarticle presentsanoriginalmethodforusabilityanalysisbasedonusers’preferences.Theproposedmethod compareswithothermethodsofusabilityofwebsitesandconductsverificationofthismethodon thebasisofexemplarywebsites. KEyWORdS AHP, Decision Support Methods, ELECTRE I, Functionality, The Scoring Method, User Preferences, Utility, Website Logs, Websites

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