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Understanding organizational aspects for managing crisis situations
Journal of Organizational Change Management ( IF 2.7 ) Pub Date : 2019-11-22 , DOI: 10.1108/jocm-09-2019-0286
Giorgio Gabrielli , Vincenzo Russo , Andrea Ciceri

The uncertainty of the current economic environment increases the risk of organizational failure. The traditional approach intends the crisis as a phenomenon that can be managed according to some predetermined and well-defined procedures. Although this traditional approach emphasizes on the technical dimension, it does not take into account the organizational dimension, which instead plays a crucial role in the circumstances of today’s crisis. The purpose of this paper is to investigate which are the most effective organizational practices able to promote an adequate culture prevent or manage effectively crisis situations.,A group of Italian military and civil opinion leaders took part in the study. Authors hypothesized that the military organizations, being defined as “High Reliability Organization,” have organizational characteristics that allow them to manage crisis situations more effectively, and, for this reason, they can be taken as a reference by civil organizations.,The results show noticeable differences about organizational attributes concerning the two organizations. According to the results, military organization has the most appropriate organizational dimensions to prevent and manage the crisis situations.,Based on the results, military organization is suggested to be taken as an example by civil organizations in the process of organizational change necessary to obtain reliable performance.,The originality of this paper lies in the empirical and theoretical framework provided to analyze risk and crisis management, based on the comparison between military and civil organizations. The paper aims to be a starting point from which a positive process of cultural osmosis between the two organizations can be promoted.

中文翻译:

了解组织方面以管理危机情况

当前经济环境的不确定性增加了组织失败的风险。传统方法将危机视为一种现象,可以根据一些预定的和定义明确的程序进行管理。尽管这种传统方法强调技术方面的问题,但并未考虑组织方面的问题,而是在当今危机的情况下发挥了至关重要的作用。本文的目的是研究哪些最有效的组织实践能够促进适当的文化预防或有效管理危机局势。一组意大利军事和民意领袖参加了该研究。作者假设军事组织被定义为“高可靠性组织”,具有使他们能够更有效地管理危机情况的组织特征,因此,它们可以被民间组织作为参考。结果表明,关于这两个组织的组织属性存在显着差异。根据结果​​,军事组织具有最适当的组织规模来预防和管理危机局势。本文的独创性在于基于军事组织和民间组织之间的比较而提供的用于分析风险和危机管理的经验和理论框架。
更新日期:2019-11-22
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