Purpose – This paper examines the role of curiosity in volatile, uncertain, complex and ambiguous (VUCA) work contexts. Design/methodology/approach – This conceptual article relied upon an examination of literature about curiosity, VUCA and soft skills. Findings – Curiosity, when encouraged and supported within the workforce, may aid organizations in closing soft skill gaps and better navigating ambiguity, perpetually changing business landscapes, and rapidly advancing technology. Research limitations/implications – Empirical research is needed to validate, confirm and further explicate the specific mechanisms and value of curiosity within VUCA environments. Practical implications – Organizations need to move beyond espousing a value of curiosity to deliberately and effectively cultivating and supporting it within their employees. Originality/value – Although ample research and literature has examined curiosity, soft skills and VUCA environments independently, the body of literature on the specific role of curiosity in such environments is limited.

中文翻译：

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好奇心在当代VUCA环境中软技能开发中的产生作用

目的–本文探讨了好奇心在多变，不确定，复杂和模棱两可（VUCA）工作环境中的作用。设计/方法论/方法–该概念文章依赖于对好奇心，VUCA和软技能的文献研究。调查结果–在员工的鼓励和支持下，好奇心可以帮助组织缩小软技能差距，更好地解决歧义，永久改变业务格局，并迅速发展技术。研究的局限性/意义–需要进行实证研究，以验证，确认和进一步阐明VUCA环境中好奇心的具体机制和价值。实际意义–组织需要超越对好奇心的价值的支持，而必须在员工内部进行有意识的有效培养和支持。