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Analysing enablers of knowledge management in improving logistics capabilities of Indian organisations: a TISM approach
Journal of Knowledge Management ( IF 6.6 ) Pub Date : 2020-06-27 , DOI: 10.1108/jkm-10-2019-0535
Devendra K. Yadav , Manoj Pant , Nitin Seth

This study aims to identify and analyse the main enablers of knowledge management (KM) in improving the logistics capabilities of Indian organisations and develop a model based on the contextual relationship among the identified enablers.,Initially, this study uses a systematic literature review and questionnaire-based survey approach to identify the enablers of KM; and later, total interpretive structural modelling (TISM) was used to evolve mutual relationships among the identified 11 enablers for developing a hierarchical model.,The results of the analysis show that enablers, namely, organisational structure and leadership, application of advanced information and communication system, collaboration with established stakeholders and organisational learning and innovative approaches are identified as main enablers for improving the logistics capabilities of Indian organisations.,This study provides useful implications for the researchers working on exploring the role of KM enablers in improving the logistics capabilities of organisations.,This study provides rich practical implications for the manufacturers, supply chain managers, logistics service providers and logistics consultants involved in the decision-making process. They can focus majorly on knowledge creation and knowledge storage processes to improve the logistics performance of their respective organisations.,This study is an attempt to identify the enablers of KM that could improve the logistics capabilities of Indian organisations. The application of the TISM method to develop a theoretical framework is the novel contribution of this study.

中文翻译:

分析知识管理的推动力,以提高印度组织的物流能力:TISM方法

这项研究旨在识别和分析知识管理(KM)的主要推动力,以提高印度组织的物流能力,并基于已识别推动力之间的上下文关系建立模型。最初,该研究使用系统的文献综述和问卷调查基于调查的方法来确定知识管理的推动力;后来,使用总解释结构模型(TISM)来发展已确定的11个促成因素之间的相互关系,从而开发出层次模型。系统,与已建立的利益相关者的合作以及组织学习和创新方法被认为是提高印度组织物流能力的主要推动力。该研究为参与决策过程的制造商,供应链经理,物流服务提供商和物流顾问提供了丰富的实践意义。他们可以主要专注于知识创造和知识存储过程,以改善各自组织的物流绩效。本研究旨在确定可提高印度组织物流能力的知识管理促成因素。
更新日期:2020-06-27
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