The purpose of this paper is to support the management of organizational knowledge retention through a multi-criteria decision aiding–constructivist model.,This exploratory and descriptive case study presents a decision support model guided by the constructivist approach and proactive in its operationalization.,The objectives and concerns of decision-makers regarding the retention of organizational knowledge are identified and organized into six strategic areas of concern, namely, recognition, knowledge dissemination, organizational culture, succession of professionals, management of vulnerability origins and knowledge management; a multi-criteria model is constructed and operationalized by a cluster of cardinal scales, showing and measuring the status quo of the performance profile, both in a local and global way, to support the management of the organization's knowledge retention; activities are classified into three performance levels (compromising, competitive and excellent), supported by graphical and numerical evidence; and the process to generate actions to improve the performance of critical activities and create the conditions to maximize the results of the organization is illustrated.,Based on the model, decision-makers are now aware of the essential aspects to support knowledge retention management, enabling them to monitor the current situation and proactively respond to ensure that the current knowledge potential is maintained and exploited.,Use of a constructivist approach to support the management of knowledge retention, incorporating into the model the specifics of the context and the values of its managers, and thus giving it legitimacy.

中文翻译：

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使用建构主义多准则模型进行组织知识保留管理

本文的目的是通过多准则决策辅助-建构主义模型来支持组织知识保留的管理。该探索性和描述性案例研究提出了一种以建构主义方法为指导并积极实施的决策支持模型。确定并保留决策者关于组织知识的目标和关注点，并将其组织为六个战略关注领域，即认可，知识传播，组织文化，专业人员的继任，脆弱性起源的管理和知识管理；一个多标准模型由一组基数尺度构建和运行，以局部和全局方式显示和衡量绩效概况的现状，支持组织知识保留的管理；活动被图形和数字证据支持，分为三个绩效水平（折衷，竞争和出色）；并说明了采取行动改善关键活动的绩效并创造条件以使组织的成果最大化的过程。基于该模型，决策者现在意识到支持知识保留管理的基本方面，他们监视当前情况并主动做出反应，以确保维持和利用当前的知识潜能。使用建构主义的方法来支持知识保留的管理，并将模型的具体背景及其管理者的价值纳入模型，从而使其具有合法性。