The purpose of this paper is to analyse social capital (SC) development oriented to innovation. The relationship between high-performance work systems (HPWSs) and total quality management (TQM) philosophy is considered in this paper as an enabling factor that allows firms to accumulate SC oriented to develop radical and incremental innovation capabilities (IIC).,This paper establishes hypotheses and a model based on partial and total mediating effects of SC to develop innovation capabilities, which are focused on previous unexplored connections between HPWS and TQM and their effects on SC. The model and hypotheses are statistically tested through a partial least squares approach to structural equations models in a multi-industry sample of Spanish companies.,The study results show a system of specific human resource practices connected to SC development. Moreover, SC is found to be a mediating factor in the relationship between TQM and IIC, although the effect is not significant when radical innovation capabilities (RIC) are considered in the model. Finally, it is shown that HPWS partially mediates the relationship between TQM and SC.,This paper mainly contributes to the study of organizational context enablers for intellectual capital (IC) development from a knowledge-based view, especially when firms are seeking to build or improve innovation capabilities. As a managerial approach, HPWSs and TQM are shown as powerful tools to establish prolific contexts for SC development, especially when TQM is rightly supported by a HPWS.,This is a quantitative study that analyses, for the first time, predictive relationships between popular tools such as TQM and HPWSs to create an organizational context for SC development, considering a multi-industry sample of firms. Important implications are also drawn to help managers to create IC assets related to social interaction and network relationships.

中文翻译：

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全面质量管理和高性能工作体系，促进社会资本发展

本文的目的是分析面向创新的社会资本发展。本文认为高性能工作系统（HPWSs）与全面质量管理（TQM）哲学之间的关系是使企业能够积累以SC为导向以开发激进和渐进式创新能力（IIC）的推动因素。假设和基于SC的部分和全部中介效应以开发创新能力的模型，其重点是HPWS和TQM之间先前未探索的联系及其对SC的影响。该模型和假设通过部分最小二乘法对西班牙公司的多行业样本中的结构方程模型进行统计检验，研究结果显示了与SC开发相关的特定人力资源实践体系。此外，尽管在模型中考虑了根本创新能力（RIC）时，影响并不显着，但SC是TQM与IIC之间关系的中介因素。最后，证明了HPWS部分地调节了TQM和SC之间的关系。本文主要从基于知识的观点为智力资本（IC）发展的组织环境促成因素的研究做出了贡献，尤其是当企业寻求建立或发展时。提高创新能力。作为一种管理方法，HPWS和TQM被证明是为SC开发建立多产环境的强大工具，尤其是在HPWS正确支持TQM时。这是一项定量研究，首次分析了 考虑到企业的多行业样本，TQM和HPWS等流行工具之间的预测关系可为SC开发创建组织环境。还提出了重要的含义，以帮助管理人员创建与社交互动和网络关系有关的IC资产。