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Promoting digitally enabled growth in SMEs: a framework proposal
Journal of Enterprise Information Management ( IF 7.4 ) Pub Date : 2019-09-30 , DOI: 10.1108/jeim-04-2019-0103
Klaus North , Nekane Aramburu , Oswaldo Jose Lorenzo

The purpose of this paper is to provide guidance to SMEs to sense and seize digitally enabled growth opportunities as well as start a project-based learning process to transform the organization in order to remain competitive in turbulent environments.,The proposed framework is nurtured from a dynamic capabilities approach as well as from digital transformation studies and mitigates shortcomings of existing frameworks on IT-enabled business transformation. A pilot study has also been carried out for testing the proposed framework.,The results of the pilot study show that the framework is well understood by SME owners or managers and contributes to a comprehensive perception of digitalization challenges and potentials. The overall maturity level of the 52 companies analyzed is moderate. Firms are better at “sensing” than “seizing”, that is, at identifying digitally based growth opportunities than in profiting from them. The test of the proposed framework also contributes to its further adjustment and refinement.,The developed framework is useful for owners and managers of SMEs as a self-assessment of digital maturity. It sets a baseline regarding the current position and supports coordinated initiatives for digitally enabled growth.,Few frameworks regarding digital maturity have been developed. Most of them lack a sound theoretical foundation and are less suited to the needs of SMEs. There are few studies on digitalization in SMEs and they are not focussed on capabilities development but mostly on processes (Trung Pham 2010; Blatz et al., 2018; Mittal et al., 2018). Therefore, the originality of this paper is to propose a framework that allows SMEs to assess their digital maturity level and the capabilities associated with each level to enhance digitally enabled growth, contributing to expand the research on the relationship between dynamic capabilities and digitalization (Teece, 2017).

中文翻译:

促进中小企业实现数字化增长:框架提案

本文的目的是为中小型企业提供指导,以感知和抓住数字化增长机会,并启动基于项目的学习过程来转变组织,以在动荡的环境中保持竞争力。动态能力方法以及来自数字化转型研究的成果,并减轻了现有框架在支持IT的业务转型方面的缺点。还进行了一项试验性研究以测试所提议的框架。该试验性研究的结果表明,该框架已为中小型企业所有者或管理人员所充分理解,并有助于人们对数字化挑战和潜力有一个全面的认识。被分析的52家公司的总体成熟度是中等的。与“抓住”相比,企业更擅长“感知”,即 识别基于数字的增长机会,而不是从中获利。对拟议框架的测试也有助于其进一步调整和完善。所开发的框架作为数字成熟度的自我评估,对于中小企业的所有者和管理者很有用。它为当前位置设定了基准,并支持针对数字化增长的协调性举措。关于数字成熟度的框架尚未开发。他们中的大多数缺乏扎实的理论基础,不太适合中小企业的需求。中小企业的数字化研究很少,它们不专注于能力发展,而主要关注过程(Trung Pham 2010; Blatz等人,2018; Mittal等人,2018)。因此,
更新日期:2019-09-30
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