Adaptation to the requirements of digital economy is especially difficult for older workers, which is a challenge for today’s organizations due to workforce shrinking and ageing. Therefore, the purpose of this paper is to investigate how it is possible to develop older employees’ potential in technology use in the business environment.,The authors examined how employees at various age perceive barriers during enterprise system (ES) adoption and use. This exploratory study is based on grounded theory and draws from the opinions of 187 Polish ES practitioners.,With age, emphasis on employees’ perception of mandatory ICT implementation projects is shifting from technology to people-related considerations. For older employees, job security and workload appear the most critical issues in such projects. Age-diverse collaboration appears necessary to address the problems posed by technology-related and demographic changes.,The findings imply that incorporating multiple stakeholder perspectives and age-related considerations into research on ICT adoption appears essential.,ICT adoption in the business environment can be successfully supported by age-balanced team building, cooperation between younger and older employees, and age-adjusted change management initiatives.,Supporting older employees during the implementation of mandatory business software should embrace reducing their negative attitudes to ICT-induced change by minimizing their perception of job insecurity.,Unlike many prior studies, the current research places age in the central role and discusses not only how it is possible to support older employees, but also how to leverage their potential in the process of ICT adoption and use in a mandatory setting.

中文翻译：

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促进老年工人使用ICT

对于老年工人来说，适应数字经济的要求尤其困难，由于劳动力的减少和老龄化，这对于当今的组织来说是一个挑战。因此，本文的目的是研究如何在企业环境中开发老年员工在技术使用方面的潜力。作者探讨了不同年龄段的员工在企业系统（ES）的采用和使用过程中如何感知障碍。这项探索性研究基于扎根的理论，并借鉴了187名波兰ES从业人员的意见。随着年龄的增长，对员工对强制性ICT实施项目的认识正从技术转向与人相关的考虑。对于年长的员工，工作安全性和工作量似乎是此类项目中最关键的问题。