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From helping hands to harmful acts: When and how employee volunteering promotes workplace deviance.
Journal of Applied Psychology ( IF 11.802 ) Pub Date : 2020-09-01 , DOI: 10.1037/apl0000477
Teng Iat Loi 1 , Kristine M Kuhn 1 , Arvin Sahaym 1 , Kenneth D Butterfield 1 , Thomas M Tripp 1
Affiliation  

This study examines how the laudable behavior of employee volunteering can lead to deviant workplace behavior. We draw on the moral licensing and organizational justice literatures to propose that the relationship between employee volunteering and workplace deviance is serially mediated by moral license (moral credits and moral credentials) and psychological entitlement. Results from 2 multiwave survey studies of full-time employees from a variety of organizations and industries confirm that moral credits and psychological entitlement serially mediate this relationship, although the proposed mediating role of moral credentials was not supported. Organizational justice moderates the impact of psychological entitlement on workplace deviance; the indirect relationship between employee volunteering and workplace deviance weakens when perceptions of organizational justice are high. This study demonstrates a potential dark side to employee volunteering and also contributes to the moral licensing and behavioral ethics literatures. (PsycINFO Database Record (c) 2020 APA, all rights reserved).

中文翻译:

从伸出援助之手到有害行为:员工志愿服务何时以及如何促进工作场所偏差。

本研究探讨了员工志愿服务的值得称赞的行为如何导致异常的工作场所行为。我们借鉴道德许可和组织正义文献,提出员工志愿服务与工作场所偏差之间的关系是由道德许可(道德信用和道德证书)和心理权利连续介导的。对来自各种组织和行业的全职员工进行的 2 项多波调查研究的结果证实,道德信用和心理权利连续调解了这种关系,尽管道德信用的中介作用没有得到支持。组织公正调节心理权利对工作场所偏差的影响;当组织正义感较高时,员工志愿服务与工作场所偏差之间的间接关系减弱。这项研究展示了员工志愿服务的潜在阴暗面,也为道德许可和行为伦理文献做出了贡献。(PsycINFO 数据库记录 (c) 2020 APA,保留所有权利)。
更新日期:2020-09-01
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