We performed a study to determine the influence that organisational justice has on turnover intention through emotional exhaustion and the moderating roles of job characteristics (job satisfaction and job commitment) and social support (supervisor support and colleagues support) in IT departments of Korean firms. Appropriate measures were developed and tested on 579 respondents who were programmers, systems analysts, and system operators with a cross-sectional questionnaire survey. The results showed that procedure justice, interaction justice, and distribution justice of organisational justice have negative impacts on employees' emotional exhaustion in IT departments. Emotional exhaustion has a significant effect on turnover intention. The moderating effects of job satisfaction and colleague support in the relationship between emotional exhaustion and turnover intention are significant at the level of 0.05. Thus, managers should focus on enhancing organisational justice to reduce turnover intention while improving job satisfaction, job commitment and social support.

中文翻译：

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韩国IT专业人员的组织公正，情绪疲惫和离职意图：调节工作特征和社会支持的作用

我们进行了一项研究，以确定在韩国公司的IT部门中，情绪疲惫以及工作特征（工作满意度和工作承诺）和社会支持（主管支持和同事支持）的调节作用对组织公正对离职意图的影响。通过横断面问卷调查，对适合程序员，系统分析师和系统操作员的579位受访者制定并测试了适当的措施。结果表明，程序公正，互动公正和组织公正的分配公正对IT部门员工的情绪疲惫具有负面影响。情绪疲惫对离职意图有重要影响。工作满意度和同事支持对情绪衰竭与离职意向之间关系的调节作用显着在0.05水平。因此，管理人员应集中精力增强组织公正性，以减少离职意图，同时提高工作满意度，工作承诺和社会支持。