Enabling individuals to perform open innovation practices requires an in-depth analysis of the context in which those practices are enacted. However, research on the context within which open innovation is practiced, is still in its beginning. This paper develops a theoretical framework of the relationship between open innovation practices, individuals performing those practices, and context factors that enable or constrain those individuals carrying out open innovation practices. Moreover, the paper reports empirical research on context factors enabling or constraining salespeople in performing customer knowledge absorption practices, a specific subset of open innovation practices, in a pharmaceutical packaging machines firm. The paper contributes to open innovation research by: 1) advancing a contextual view on open innovation; 2) emphasising the need to distinguish between open innovation practices that provide an analytical tool to unravel the social dimension of open innovation; 3) identifying context factors that enable or constrain customer knowledge absorption.

中文翻译：

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个人如何进行客户知识吸收实践-开放式创新的背景方法

要使个人能够执行开放式创新实践，就需要对实施这些实践的环境进行深入分析。但是，关于实践开放式创新的环境的研究仍处于起步阶段。本文建立了一个开放式创新实践，执行这些实践的个体以及能够使或约束那些进行开放式创新实践的个体的背景因素之间的关系的理论框架。此外，该论文还报告了有关环境因素的实证研究，这些因素可以使或限制销售人员在制药包装机械公司中执行客户知识吸收实践（开放式创新实践的特定子集）。本文通过以下方式为开放式创新研究做出了贡献：1）提出关于开放式创新的上下文观点；2）强调需要区分开放式创新实践，后者提供了一种分析工具来揭示开放式创新的社会影响；3）识别能够促进或限制客户知识吸收的情境因素。