This paper aims to provide researchers and practitioners with an understanding of abusive supervision in the context of hospitality. It seeks to conduct a comprehensive review of the area and offer recommendations for future research by exploring the antecedents, consequences, mechanisms and designs of research on abusive supervision.,Content analysis was conducted to review and analyze studies on abusive supervision in the context of hospitality. Previous studies were searched in the EBSCO, Scopus, Web of Science and Google Scholar electronic databases.,In total, 36 referred articles related to abusive supervision in hospitality were reviewed across four key areas, namely, antecedents, consequences, mechanisms and research design. After reviewing the research on abusive supervision in the context of hospitality, this paper offers future research directions with respect to research focus and research design.,This paper only included English articles from peer-reviewed journals on abusive supervision. The number of reviewed articles was relatively small. This limitation may have arisen because abusive supervision is a new research field and is still a sensitive topic.,The results of this study may encourage managers to minimize or even halt abusive supervision. From an organizational perspective, formal policies may be developed to regularize supervisors’ behavior. In turn, employees could use this paper to learn further about abusive behavior and how to handle it effectively.,The review highlighted the negative consequences of abusive supervision. Managers should urgently realize the seriousness of abusive supervision and develop effective policies to minimize its negative effect.,This paper contributes to the emerging literature on abusive supervision in the context of hospitality by identifying key research trends and framing the outlines of empirical studies. It identifies research gaps, and as the first review of abusive supervision in hospitality, it may encourage researchers to explore the topic on the basis of the characteristics of the sector and offer suggestions for future research.

中文翻译：

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酒店旅游业滥用监管研究的系统综述

本文旨在为研究人员和从业人员提供有关招待中滥用监督的理解。它寻求对这一领域进行全面审查，并通过探索滥用监管研究的前因，后果，机制和设计，为未来的研究提供建议。进行内容分析，以在待客环境下对滥用监管研究进行回顾和分析。 。在EBSCO，Scopus，Web of Science和Google Scholar电子数据库中检索了以前的研究。总共对涉及招待中滥用监管的36篇推荐文章进行了回顾，涉及了前因，后果，机制和研究设计四个方面。在回顾了酒店环境下的滥用监督研究之后，本文提供了有关研究重点和研究设计的未来研究方向。，本文仅包括来自同行评审期刊上有关滥用监督的英文文章。评论文章的数量相对较少。由于滥用监督是一个新的研究领域，并且仍然是一个敏感的话题，因此可能出现了这种局限性。本研究的结果可能会鼓励管理人员最大限度地减少甚至停止滥用监督。从组织的角度来看，可以制定正式政策来规范主管的行为。反过来，员工可以使用本文来进一步了解滥用行为以及如何有效地处理它。这篇评论着重指出了滥用监管的负面后果。管理者应紧急意识到滥用监督的重要性，并制定有效的政策以最大程度地减少其负面影响。它指出了研究方面的空白，并且是对滥用接待方面的第一篇评论，它可能会鼓励研究人员根据该行业的特征探索这一主题，并为以后的研究提供建议。