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Collective firm-internal online idea development
European Journal of Innovation Management ( IF 5.0 ) Pub Date : 2019-08-16 , DOI: 10.1108/ejim-02-2018-0045
Qian Chen , Mats Magnusson , Jennie Björk

New opportunities to nurture good ideas for innovation arise as firms use web-based ideation platforms for collective idea generation and development. What influences creative performance in firm-internal collective idea development is however not as well researched as idea generation and thus an important area of research is the feedback and commenting on ideas. More specifically, the purpose of this paper is to explore the role of feedback timeliness and knowledge overlap between feedback providers and ideas in collective firm-internal online idea development.,An empirical study has been performed, drawing on data collected from a Swedish multi-national company using a web-based system for collective firm-internal ideation. The investigation explicitly captures the effects on ideation performance played by idea development contributions, in terms of feedback timeliness and knowledge overlap between feedback providers and ideas.,The empirical results show that idea development is significantly influenced by feedback timeliness as well as by the knowledge overlap between feedback providers and ideas. Specifically, it is found that longer time to feedback and an increased knowledge overlap result in an increased likelihood of idea acceptance. However, beyond a certain point, the positive effects of a longer time to feedback and increased knowledge overlap decrease, resulting in curvilinear relationships with idea acceptance.,The results do not only shed new light on theory about collective idea development, but also provides management implications for collective firm-internal ideation. As the data used in the study has been collected in one single firm, care should be taken in generalizing the results to other domains.,The results inform managers that it is not always better to involve more individuals in these emergent and distributed ideation systems, but that it might be beneficial to take measures to exercise some control in terms of when distributed and diverse employees can freely join in and out, especially considering the diversity of ideas, comments and creators.,The results from the empirical study reveal the effects of feedback timeliness and knowledge overlap on idea development. This provides us with new insights on the complex dynamics at place in collective firm-internal idea development and offers implications for how we can fruitfully manage this process.

中文翻译:

集体企业内部在线创意开发

随着公司使用基于Web的构想平台进行集体构想的产生和发展,出现了培养创新创意的新机会。然而,影响公司内部集体观念发展的创造性表现的因素还不如观念的产生那么深入的研究,因此,研究的重要领域是对观念的反馈和评论。更具体地说,本文的目的是探讨反馈及时性以及反馈提供者与思想之间的知识重叠在公司内部集体在线思想发展中的作用。一家使用基于Web的系统进行集体内部公司构思的国家公司。该调查明确记录了创意发展贡献对创意表现的影响,从反馈的及时性和反馈提供者与思想之间的知识重叠方面来看,实证结果表明,思想的发展受反馈的及时性以及反馈提供者与思想之间的知识重叠的影响很大。具体而言,发现反馈的时间更长和知识重叠的增加导致想法接受的可能性增加。但是,在一定程度上,更长的反馈时间和增加的知识重叠所产生的积极影响会降低,从而导致与观念接受之间的曲线关系。结果不仅为集体观念发展的理论提供了新的思路,而且为管理提供了思路对公司内部集体观念的启示。由于研究中使用的数据是在一家公司中收集的,应当注意将结果推广到其他领域。结果告诉管理者,让更多的个人参与这些新兴的和分布式的构想系统并不总是更好,但是采取措施进行一些控制可能会有所帮助当分散和多样化的员工可以自由地加入和退出时,尤其是考虑到想法,评论和创建者的多样性时。实证研究的结果揭示了反馈及时性和知识重叠对想法发展的影响。这为我们提供了关于集体内部公司内部思想发展过程中复杂动态的新见解,并为我们如何有效地管理这一过程提供了启示。结果告诉管理者,让更多的人参与这些新兴的和分布式的构想系统并不总是更好,但是采取措施对分散的和多样化的员工何时可以自由加入和退出进行控制可能是有益的,实证研究的结果揭示了反馈及时性和知识重叠对思想发展的影响。这为我们提供了关于公司内部集体想法发展中的复杂动力的新见解,并为我们如何有效地管理这一过程提供了启示。结果告诉管理者,让更多的人参与这些新兴的和分布式的构想系统并不总是更好,但是采取措施对分散的和多样化的员工何时可以自由加入和退出进行控制可能是有益的,实证研究的结果揭示了反馈及时性和知识重叠对思想发展的影响。这为我们提供了关于集体内部公司内部思想发展过程中复杂动态的新见解,并为我们如何有效地管理这一过程提供了启示。但是,采取措施在分散和多样化的员工何时可以自由加入和退出方面进行一些控制可能是有益的,尤其是考虑到想法,评论和创造者的多样性。实证研究的结果揭示了反馈及时性和知识在思想发展上重叠。这为我们提供了关于集体内部公司内部思想发展过程中复杂动态的新见解,并为我们如何有效地管理这一过程提供了启示。但是,采取措施在分散和多样化的员工何时可以自由加入和退出方面进行一些控制可能是有益的,尤其是考虑到想法,评论和创造者的多样性。实证研究的结果揭示了反馈及时性和知识在思想发展上重叠。这为我们提供了关于集体内部公司内部思想发展过程中复杂动态的新见解,并为我们如何有效地管理这一过程提供了启示。
更新日期:2019-08-16
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