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Effects of information sources for new customers and suppliers on the immediate innovation output of firms
European Journal of Innovation Management ( IF 5.0 ) Pub Date : 2019-08-05 , DOI: 10.1108/ejim-09-2018-0202
Pankaj Kumar Medhi , Palakh Jain , Tinu Jain

The purpose of this paper is to propose a typology of the information sources for new customers or suppliers on the basis of their existing relational linkage with the acquiring firm and to further explore whether various types of information sources for new customers and suppliers have any differential effect on a firm’s immediate innovation output.,The research sample was taken from the data collected by WB enterprise surveys (2005). The WB enterprise survey is considerably comprehensive for firm-level data. Relevant questions for the study were extracted from the survey. Simultaneously, EFA, CFA and SEM using AMOS 6.0 was run for the analysis.,The findings confirm that sources for a new customer and supplier with a strong relational aspect have a significant positive effect on a firm’s innovation output in the immediately following period.,The research acknowledges the need to measure the effect of new supplier/customer on innovation depending on the type of information sources separately for product and process innovation as one of the major limitations.,This research can help managers obtain information of holistic and critical nature to incorporate in decision making for improving firm performance in innovation.,Customers and suppliers are well-established external sources of innovation ideas and information. But to what extant new customers or suppliers may be effective resources for innovation may depend largely on the sources through which they themselves are acquired by a firm, which is relatively unexplored. This study addresses the gap is the first of its kind to explore the role of the sources of information for new customer/supplier on a firm’s innovation output in the immediately following period.

中文翻译:

新客户和供应商的信息源对企业即时创新产出的影响

本文的目的是根据新客户或供应商与收购公司之间的现有联系,为新客户或供应商提供信息源的类型,并进一步探讨新客户和供应商的各种类型的信息源是否具有不同的影响研究样本取自世界银行企业调查(2005年)收集的数据。世界银行的企业调查对于公司级数据是相当全面的。从调查中提取了有关研究的问题。同时,运行了使用AMOS 6.0的EFA,CFA和SEM进行分析。研究结果证实,具有紧密关系的新客户和新供应商的资源在紧随其后的时期内对公司的创新产出具有显着的积极影响。该研究认识到有必要根据产品和过程创新的信息来源类型分别衡量新供应商/客户对创新的影响,这是其主要局限性之一。该研究可以帮助管理人员获得具有整体性和关键性的信息,从而纳入决策以提高公司在创新方面的绩效。客户和供应商是公认的创新思想和信息的外部来源。但是,对于现有的新客户或供应商而言,有效的创新资源可能在很大程度上取决于公司自身通过其获取的资源,而这是相对尚未开发的。
更新日期:2019-08-05
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