The purpose of this paper is to provide evidence regarding the contributions of ambidextrous workforces as a source of value for dynamic companies and organizations facing emerging market turbulence.,Using structural equation modeling, the paper analyses the data collected via a semi-structured questionnaire administered to a sample of 1,227 employees from 37 Italian small- to medium-sized enterprises to investigate the effect on companies’ economic performance of ambidextrous workforce-related elements such as study background, previous work experience, work flexibility and soft capabilities.,The research shows that multidisciplinary human resources’ study background, previous human resources’ work experience and human resources’ soft capabilities are positively linked to companies’ return on sales, providing indirect evidence about the role of ambidextrous workforces in supporting companies facing emerging market turbulence.,The research demonstrates the relevant role of human resources in supporting companies to better align themselves to the emerging social and economic variety.

中文翻译：

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庞大的劳动力队伍来应对市场动荡

本文的目的是提供证据，证明灵活的劳动力作为动态公司和面临新兴市场动荡的组织的价值来源的贡献。利用结构方程模型，本文分析了通过半结构化问卷调查收集的数据，对来自意大利37家中小企业的1,227名员工进行了抽样调查，研究了与劳动力背景相关的灵巧因素对公司经济绩效的影响，这些因素包括研究背景，以前的工作经验，工作灵活性和软实力。多学科人力资源的研究背景，先前的人力资源工作经验和人力资源的软能力与公司的销售回报，该研究表明人力资源在支持公司更好地适应新兴的社会和经济品种方面所起的相关作用，从而提供了矛盾的劳动力在支持新兴市场动荡的公司中的作用的间接证据。