Purpose – The purposes of this paper are: (1) to identify what types of business process operation controllers are discussed in literature and how can they be classified in order to establish the available body of knowledge in the literature, and then, (2) to identify which concepts are relevant for business process operation control and how are these concepts related in order to offer a reference model for assessing how well are control layers enforced in the dynamic stable nature of an enterprise’ business processes operation. Design/methodology/approach – One cycle of the circular framework for literature review as proposed by Vom Brocke et al. (2009) is followed. Five stages are comprised: (1) definition of review scope (Section 1 and 2), (2) conceptualization of topic (Section 3), (3) literature search (Section 4), (4) literature analysis and synthesis (Section 5), and (5) definition of a research agenda (Section 6 that also concludes the paper). Vom Brocke, J., Simons, A., Niehaves, B., Niehaves, B., Reimer, K., Plattfaut, R., and Cleven, A. (2009), “Reconstructing the giant: on the importance of rigour in documenting the literature search process”, ECIS 2009 Proceedings, Vol. 161. Findings – Results indicate that (1) many studies exist in the literature, but no integrated knowledge is proposed, hindering the advance of knowledge in this field, (2) a knowledge gap exists between the implemented solutions and the conceptualization needed to generalize the solution to other contexts. Also, the ontology proposed provides a reference model for assessing the maturity of the business process control operation. Research limitations/implications – The contents contained in the paper needs to be further deepened to include the concepts of “business process management” and “business process mining”, as well as a semantic equivalence study between concepts can integrate better this conceptual framework and identify similarities. Then, the relationship between industries and dynamically stable business processes operation concepts have not yet been fully investigated. Thirdly, the atypical curve of interest that business processes operational control has been receiving in literature is not fully understood. Practical implications – Some example applications that could benefit from this ontology are (1) security policy for business processes fine grained access control; (2) business processes enforced with decentralized policies, e.g. blockchain; (3) business process compliance and change; or (4) intelligent enterprise decisionmaking process, e.g. using AI trained neural network to support the human decision to choose if a control actuation is positive or negative instead of relying only on human-based decisions. Social implications –We understand that business process operation is a dynamically stable system, where steady motion is achieved with the continuous imposition of actor’s actions. Therefore, all the work that contribute to the development of knowledge regarding the actor’s actions in their execution environment offer the ability to optimize, and/or reengineering, business processes delivering more social value or better social conditions. Originality/value – In the best of our knowledge this work is unique in the sense that integrates a set of concepts that is rarely, or never, combined. Table 3 corroborates this result.

中文翻译：

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动态稳定业务流程运营的概念化：现有概念的文献综述

目的–本文的目的是：（1）确定文献中讨论了哪些类型的业务流程操作控制器，以及如何对其进行分类以建立文献中的可用知识体系，然后，（2）以确定哪些概念与业务流程操作控制相关，以及这些概念之间的关系如何，以提供参考模型，以评估控制层在企业业务流程操作的动态稳定性方面的执行情况。设计/方法/方法– Vom Brocke等人提出的循环循环文献综述框架的一个周期。（2009）。包括五个阶段：（1）审查范围的定义（第1和第2节），（2）主题概念化（第3节），（3）文献检索（第4节），（4）文献分析和综合（第5节），以及（5）研究议程的定义（第6节，也是本文的总结）。Vom Brocke，J.，Simons，A.，Niehaves，B.，Niehaves，B.，Reimer，K.，Plattfaut，R.和Cleven，A.（2009），“重构巨人：严谨的重要性在记录文献检索过程中”，ECIS 2009年会议论文集，第1卷。161.研究结果–结果表明：（1）文献中有许多研究，但没有提出整合的知识，从而阻碍了该领域知识的发展；（2）在已实施的解决方案与概化所需的概念化之间存在知识鸿沟解决其他情况的方法。同样，提出的本体为评估业务流程控制操作的成熟度提供了参考模型。研究的局限性/含意–需要进一步深化本文中包含的内容，以包括“业务流程管理”和“业务流程挖掘”的概念，以及概念之间的语义对等研究可以更好地整合此概念框架并确定相似之处。然后，尚未充分研究行业与动态稳定的业务流程操作概念之间的关系。第三，尚未完全理解业务流程操作控制在文献中已经收到的非典型兴趣曲线。实际意义–可以从该本体中受益的一些示例应用程序是：（1）业务流程的安全策略，细粒度的访问控制；（2）用去中心化策略执行的业务流程，例如区块链；（3）业务流程的合规与变更；或（4）智能企业决策过程，例如使用AI训练的神经网络来支持人类决策，以选择控制促动是肯定的还是消极的，而不是仅依赖于基于人的决策。社会影响–我们知道业务流程操作是一个动态稳定的系统，通过连续施加参与者的动作可以实现稳定的运动。因此，所有有助于发展有关参与者在其执行环境中的行为的知识的工作都具有优化和/或重新设计业务流程的能力，以提供更多的社会价值或更好的社会条件。独创性/价值–就我们所知，这项工作是独一无二的，它融合了一套很少或永远不会的概念，结合。表3证实了这一结果。