Purpose The quality of a Business Process (BP) model is vital for the successful accomplishment of all its lifecycle phases. Indeed, a high-quality BP model makes its implementation, execution and evaluation easier. In the literature, the improvement of BP model quality has been dealt with using several techniques. For instance, modeling guidelines, refactoring techniques, and transformation rules are the most used ones. The purpose of this paper is to exploit existing initiatives in this field to help designers improve their BP models. Design/methodology/approach This paper draws up a systematic inventory of the existing approaches to improve the quality of BP models. Moreover, it provides a comparative evaluation with the aim of identifying the particularities of each approach as well as the common gaps in the state of the art. Finally, it proposes a guiding framework, called BP-Quality, that supports designers in improving the quality of their BP models. Findings The usability of BP-Quality is illustrated through a case study and a set of experiments. The preliminary experimental evaluation of this guiding framework shows encouraging results. Originality/value The proposed guiding framework has the merit of exploiting existing initiatives in the field of BP quality improvement. In addition, it customizes and optimizes the quality improvement process according to the particularities of each BP model.

中文翻译：

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提高业务流程模型的质量：从最新技术中学到的经验教训

目的业务流程（BP）模型的质量对于成功完成其所有生命周期阶段至关重要。确实，高质量的BP模型使其实现，执行和评估更加容易。在文献中，已经使用几种技术来处理BP模型质量的改善。例如，建模准则，重构技术和转换规则是最常用的。本文的目的是利用该领域的现有计划来帮助设计人员改善其BP模型。设计/方法/方法本文对现有方法进行了系统的清单整理，以提高BP模型的质量。此外，它提供了一个比较评估，目的是确定每种方法的特殊性以及现有技术中的常见差距。最后，它提出了一个称为BP-Quality的指导框架，该框架可支持设计人员改善其BP模型的质量。结果通过案例研究和一组实验说明了BP-Quality的可用性。该指导框架的初步实验评估显示出令人鼓舞的结果。原创性/价值拟议的指导框架的优点是可以利用BP质量改进领域中的现有举措。此外，它根据每个BP模型的特殊性定制和优化质量改进过程。该指导框架的初步实验评估显示出令人鼓舞的结果。原创性/价值拟议的指导框架具有利用BP质量改进领域中现有举措的优点。此外，它根据每个BP模型的特殊性定制和优化质量改进过程。该指导框架的初步实验评估显示出令人鼓舞的结果。原创性/价值拟议的指导框架的优点是可以利用BP质量改进领域中的现有举措。此外，它根据每个BP模型的特殊性定制和优化质量改进过程。