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I’m sorry (to interrupt): The use of explicit apology in turn-taking
Applied Linguistics Review ( IF 2.1 ) Pub Date : 2020-09-25 , DOI: 10.1515/applirev-2018-0017
Innhwa Park 1 , Margo Duey 1
Affiliation  

Abstract Contributing to research on workplace interactions and turn-taking practices, this conversation analytic study examines how people take turns during multi-party workplace meetings. In particular, we analyze 12 hours of video-recordings of faculty meetings at a U.S. school district, and show how meeting participants use explicit apology (e.g. I’m sorry; I’m sorry to interrupt) for turn-taking. The apology carries out interactional work in two ways: 1) it acknowledges that a (possible) offense (i.e. interruption) has occurred, and 2) it indicates that the current speaker will self-select to take and keep the turn. The self-selector produces the apology mid-turn after the turn-initial overlap is resolved and before continuing with her turn. We first analyze cases in which the self-selector uses explicit apology after having begun her turn during the current speaker’s ongoing turn. In most of these cases, the self-selected turn is sequentially disjunctive in that it is not directly responsive to the immediately preceding turn. We then show how the self-selector uses explicit apology when she needs to compete with another self-selector to take the turn. The study findings have implications for the turn-taking organization in meeting interactions.

中文翻译:

很抱歉(打断一下):在回合中使用明确的道歉

摘要这项对话分析研究有助于研究工作场所的互动和转弯实践,研究了人们在多方工作场所会议期间如何转弯。特别是,我们分析了一个美国学区教师会议的12个小时的录像,并显示会议参与者如何使用明确的道歉(例如,很抱歉;很抱歉打扰您)进行轮换。道歉以两种方式进行互动工作:1)承认发生了(可能的)进攻(即打扰),以及2)表明当前的讲话者将自行选择采取并保持转弯的态度。在选择转弯初始重叠后且继续进行转弯之前,自选器会在转弯中间产生道歉。我们首先分析在当前讲话者进行中的轮换过程中,自选器在开始轮换后使用明确道歉的情况。在大多数这些情况下,自选转弯是顺序分离的,因为它不直接响应紧接在前的转弯。然后,我们展示了当自动选择器需要与另一个自动选择器竞争以进行转弯时,她如何使用显式道歉。研究结果对转弯组织的互动交流具有重要意义。
更新日期:2020-09-25
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