This paper examines the utility of a novel and relatively unknown approach to handling messy situations. This approach, developed by Raul Espejo, is the VIPLAN Methodology. It is presented as a heuristic and comprises a set of six activities which act as ‘pointers’ to guide thinking and actions. The methodology’s contribution rests upon its explicit focus upon the context within which messy situations are handled. This draws attention to the cybernetics of the situation (Cybernetic Loop), which can be made sense of using the Viable System Model. However, one of the challenges of the methodology is the perception that it is complex and difficult to use. A case-study is used to investigate how the methodology can be operationalised. This reveals a set of nine lessons, which are offered as guidelines to enhance our understanding of how to use the VIPLAN Methodology.

本文研究了一种新颖且相对未知的方法来处理混乱情况的实用性。由Raul Espejo开发的这种方法就是VIPLAN方法论。它以启发式方式呈现，包括一组六项活动，这些活动充当指导思想和行动的“指针”。该方法的贡献在于其明确关注处理混乱情况的环境。这引起了对情境的控制论（网络循环）的关注，使用可行系统模型可以使其变得有意义。然而，该方法的挑战之一是人们认为它很复杂且难以使用。案例研究用于调查该方法的可操作性。这揭示了一组九课，