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Awakening Compassion in Managers—a New Emotional Skills Intervention to Improve Managerial Compassion
Journal of Business and Psychology ( IF 3.7 ) Pub Date : 2020-10-29 , DOI: 10.1007/s10869-020-09723-2
Miia Paakkanen , Frank Martela , Jari Hakanen , Lotta Uusitalo , Anne Pessi

Compassion is in high demand within organizational research, with important implications for leadership, well-being, and productivity. However, thus far only meditation-based interventions have been implemented to increase compassion in organizations. Our aim was to explore whether compassion could be increased among managers through improving their emotional skills. We implemented a quasi-randomized controlled trial with pre-test and post-test design of a new emotional skills cultivation training among managers, measuring the treatment group (N = 68), the control group (N = 90), and their followers (N = 85 and N = 72). Compared to the control group, the managers exhibited significantly increased sense of emotional skills, with some evidence for an improved sense of compassion. We also found that emotional skills mediated the impact of participating in the intervention group and compassion. Additionally, servant leadership behaviors in the intervention group improved following the intervention. These results demonstrate that instead of being something innate, compassion is a skill that can be increased through training emotional skills, with observable benefits for the organization.



中文翻译:

唤醒管理者的同情心-一种新的情感技能干预措施,以提高管理同情心

在组织研究中对同情心有很高的要求,这对领导力,幸福感和生产力具有重要意义。但是,到目前为止,仅实施了基于冥想的干预措施,以增加组织的同情心。我们的目的是探讨是否可以通过提高管理人员的情感技能来增加管理人员的同情心。我们实施了一项准随机对照试验,在管理人员之间进行了新的情感技能培养培训的测试前和测试后设计,测量了治疗组(N  = 68),对照组(N  = 90)和他们的追随者(N  = 85和N = 72)。与对照组相比,管理者的情感技能意识明显增强,并且有一些证据表明他们的同情心得到了改善。我们还发现,情绪技能介导了参与干预小组和同情心的影响。此外,干预后,干预组的仆人领导行为得到了改善。这些结果表明,同情心不是一种先天的东西,而是可以通过训练情感技能来提高的技能,对组织具有明显的好处。

更新日期:2020-12-23
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