The unexpected rapid change in the workplace revealed one simple truth: Sizeable benefits exist when leaders show inclusive-empathy. Given current developments in the way people work with technology and within society, inclusive-empathy needs to be adapted. How do leaders begin to show inclusive-empathy if this was never the case beforehand? And what tactics can be used to continually display inclusive-empathy in challenging times? A leader needs to understand and reflect upon the patterns and routines that may have quietly manifested at work and the interactions with others that follow on. This is easier said than done, and in practice it is quite a challenge to identify patterns via self-reflection. In this article, we introduce one practical tool that incorporates reflections as well as opportunities for behavior change in order to assist leaders on the journey of increasing inclusive-empathy.

工作场所中意想不到的快速变化揭示了一个简单的事实：当领导者表现出包容同情时，就会产生可观的收益。鉴于人们与技术合作以及社会内部的最新发展，需要适应包容性。如果以前从来没有这样的话，领导者如何开始表现出包容同情？在挑战时期，可以使用哪些策略来持续显示包容共情？领导者需要理解并反思工作中可能悄然表现出的模式和惯例，以及随后与他人的互动。这说起来容易做起来难，而且在实践中，通过自反射识别图案是很大的挑战。在这篇文章中，