The comprehensive review synthesizes 64 empirical studies on communication and transactive memory systems (TMS). The results reveal that (a) a TMS forms through communication about expertise; (b) as a TMS develops, communication to allocate information and coordinate retrieval increases, promoting information exchange; and (c) groups update their TMS through communicative learning. However, direct interpersonal communication is not necessary for TMS development or utilization. Nor do high-quality information-sharing processes always occur within developed TMS structures. For future research, we propose a multidimensional network approach to TMS that incorporates technologies, addresses member characteristics, considers multiple communication types, and situates groups in context.

中文翻译：

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交互记忆系统中的通信：回顾和多维网络视角

综合评论综合了 64 项关于交流和交互记忆系统 (TMS) 的实证研究。结果表明：(a) 通过专业知识交流形成 TMS；(b) 随着 TMS 的发展，分配信息和协调检索的通信增加，促进信息交流；(c) 小组通过交流学习更新他们的 TMS。然而，直接的人际交流对于 TMS 的开发或利用并不是必需的。在发达的 TMS 结构中也不总是发生高质量的信息共享过程。对于未来的研究，我们提出了一种 TMS 的多维网络方法，该方法结合了技术、解决成员特征、考虑多种通信类型并将群体置于上下文中。