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Negotiating professional authority and power in tourist–guide communication in guided village tour
Journal of Sociolinguistics ( IF 1.5 ) Pub Date : 2020-11-13 , DOI: 10.1111/josl.12446
Bal Krishna Sharma 1
Affiliation  

The article examines the linguistic, material, and multimodal aspects of professional communication in guided tours in the Himalayas in Nepal. Using an ethnography‐informed interactional sociolinguistics, the study analyses the key instances of miscommunication between an American tourist and an ethnic Tamang guide to understand how various identities are invoked by the participants. As the article considers the complexity of working for tourists in the second language in which a worker's competence is questioned, it also recognizes the importance of a range of semiotic resources that tour guides deploy to negotiate professional authority with tourists. Overall, the findings show how individuals manage interpersonal relations and expertise in transnational workplaces to contest and reconstruct dominant social positions and achieve their interactional goals.

中文翻译:

在有导游的乡村旅行中,在导游沟通中协商专业权威和权力

本文探讨了尼泊尔喜马拉雅山带导游中的专业沟通的语言,材料和多模式方面。该研究使用人种学方法指导的互动社会语言学,分析了美国游客和塔曼族向导之间误解的关键情况,以了解参与者如何调用各种身份。由于文章考虑了用第二种语言来为游客工作的复杂性,这种语言会质疑工人的能力,因此,它也认识到导游员用来与游客协商专业权威的一系列符号资源的重要性。总体,
更新日期:2020-11-13
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