Humanitarian organizations involved in disaster risk reduction (DRR) play a major role in helping communities better cope with disaster risks. But a lack of research has hindered our understanding of how to equip organizations with the capacity to carry out effective DRR measures. To address this question, this study unpacks the determinants of humanitarian organizations’ DRR performance. Survey data from 104 global humanitarian organizations revealed that external communication capacity was positively associated with organizational leaders’ perception of organizational DRR performance both directly and indirectly via interorganizational collaboration and social media communication. In contrast, collaboration communication quality was positively linked to perceived organizational DRR performance indirectly via interorganizational collaboration and social media communication. These findings highlight the centrality of communicative and relational resources required for effective DRR performance, which helps long-term community resilience building. Despite social media's importance for engaging with stakeholders, this research suggests that organizations should also use media channels beyond social media to build external communication capacity and improve DRR performance.

中文翻译：

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减少灾害风险组织绩效的决定因素：对全球人道主义非政府组织的初步研究

参与减少灾害风险 (DRR) 的人道主义组织在帮助社区更好地应对灾害风险方面发挥着重要作用。但缺乏研究阻碍了我们对如何使组织具备执行有效 DRR 措施的能力的理解。为了解决这个问题，本研究揭示了人道主义组织 DRR 绩效的决定因素。来自 104 个全球人道主义组织的调查数据显示，外部沟通能力与组织领导者通过组织间协作和社交媒体沟通直接或间接地对组织 DRR 绩效的看法呈正相关。相比之下，协作通信质量通过组织间协作和社交媒体通信间接与感知到的组织 DRR 绩效呈正相关。这些发现强调了有效 DRR 绩效所需的沟通和关系资源的中心地位，这有助于长期社区复原力建设。尽管社交媒体对于与利益相关者互动很重要，但这项研究表明，组织还应使用社交媒体以外的媒体渠道来建立外部沟通能力并提高 DRR 绩效。