Scholars pointed out that antidiscrimination laws do not fully undermine workplace discrimination and that affirmative action policies mostly benefit overqualified or advantaged individuals within minorities. To elucidate this paradox, this case study analyzes how some companies adopted specific selection and assessment processes for job seekers after the reinforcement of a quota for workers with disabilities in France. I observed the creation of alternative recruitment channels, the hiring of disability experts for recruitment, the refusal of resume sorting as a prescreening tool, and an emphasis on face-to-face interviews. While these changes circumvented practices that could have excluded people with disabilities (resume screening as a preselection tool, inaccessible venues for recruitment), they changed these practices only in limited spaces within the organizations. Additionally, while they did help more people get hired, they also compelled more personal disclosure that led to a more emotional assessment of job seekers and enabled “refined statistical discrimination” within pools of job seekers with disabilities. This research therefore reveals recruitment practices that may increase the number of individuals with disabilities hired but that, at the same time, may facilitate overselectivity and trigger significant risks associated with emotional recruitment of individuals with disabilities.

中文翻译：

---

告诉我你的故事：实施平权行动法的招聘实践如何破坏法律的目标

学者们指出，反歧视法并没有完全削弱工作场所的歧视，而平权行动政策主要有利于少数群体中资历过高或处于优势地位的个人。为了阐明这一悖论，本案例研究分析了在法国加强残疾工人配额后，一些公司如何对求职者采取特定的选择和评估流程。我观察到了替代招聘渠道的创建、招聘残疾专家的招聘、拒绝将简历分类作为预筛选工具以及强调面对面面试。虽然这些变化规避了可能将残疾人排除在外的做法（恢复筛选作为预选工具，招聘场所无法进入），他们只在组织内的有限空间内改变了这些做法。此外，虽然他们确实帮助更多的人被录用，但他们也迫使更多的个人披露，导致对求职者的情绪评估更加情绪化，并在残疾求职者群体中实现“精细的统计歧视”。因此，这项研究揭示了可能会增加雇用的残疾人数量的招聘做法，但同时可能会促进过度选择并引发与残疾人情感招聘相关的重大风险。他们还强制要求更多的个人信息披露，从而导致对求职者进行更情绪化的评估，并在残疾求职者群体中实现“精细的统计歧视”。因此，这项研究揭示了可能会增加雇用的残疾人数量的招聘做法，但同时可能会促进过度选择并引发与残疾人情感招聘相关的重大风险。他们还强制要求更多的个人信息披露，从而导致对求职者进行更情绪化的评估，并在残疾求职者群体中实现“精细的统计歧视”。因此，这项研究揭示了可能会增加雇用的残疾人数量的招聘做法，但同时可能会促进过度选择并引发与残疾人情感招聘相关的重大风险。