ABSTRACT

This study examines how organisations’ relational capabilities are associated with dynamic capability and performance in the context of emerging economies. Further, it examines how organisation structures moderate the effect of relational capabilities on dynamic capability development. The proposed framework is tested using structural equation modelling to survey data from 220 Indian firms. The findings suggest that firms with strong relationships with their customers and strategic partners will have better access to knowledge resources, which positively influences their dynamic capability and organisational performance. Further, it finds that centralised or formalised organisation structures decrease the effectiveness of firms’ relational capabilities. Lastly, the study uncovered that the association between firm performance and relational capabilities is mediated by dynamic capability. This study advances extant research by examining the underlying mechanism between relational capabilities and performance and first to test the contingent impact of different organisation structures on dynamic capability development through relational capabilities.

摘要

本研究探讨了在新兴经济体的背景下，组织的关系能力如何与动态能力和绩效相关联。此外，它还研究了组织结构如何调节关系能力对动态能力发展的影响。拟议的框架使用结构方程模型进行测试，以调查来自 220 家印度公司的数据。研究结果表明，与客户和战略合作伙伴关系密切的公司将能够更好地获取知识资源，这会对他们的动态能力和组织绩效产生积极影响。此外，它发现集中或正式的组织结构会降低公司关系能力的有效性。最后，该研究表明，公司绩效与相关能力之间的关联是由动态能力调节的。本研究通过检验关系能力与绩效之间的潜在机制来推进现有研究，并首先通过关系能力测试不同组织结构对动态能力发展的偶然影响。