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Does supply chain quality integration guarantee ambidexterity? Contingency and configuration perspectives on their relationships
Total Quality Management & Business Excellence ( IF 3.6 ) Pub Date : 2020-12-22 , DOI: 10.1080/14783363.2020.1858710
Juan P. Escorcia-Caballero 1 , Maria D. Moreno-Luzon 2 , Pietro Romano 3
Affiliation  

While researchers have thoroughly investigated the impact of supply chain quality integration (SCQI) on competitive performance, they have paid less attention to its possible effects on a firm’s capabilities to reconfigure resources to adapt to environmental changes. Using data from 239 Spanish organic agro-food firms, we studied the relationships between SCQI dimensions and organisational ambidexterity from both contingency and configuration perspectives. In the contingency approach, a structural equation model was used to study the effect of individual SCQI dimensions on ambidexterity. In contrast, in the configuration perspective, cluster analysis and analysis of variance were used to investigate the relationship between SCQI patterns and ambidexterity. The contingency approach´s findings suggest that only internal quality integration has a positive direct impact on ambidexterity. The configuration approach complements such outcomes by revealing that only a high and balanced level of all the three SCQI dimensions (i.e. internal-, supplier- and customer-quality integration) guarantees significantly higher levels of ambidexterity. This paper provides a deeper understanding of the impact of SCQI on the firm's ambidexterity capability, and the findings offer managers of the organic agro-food industry some guidelines to develop an ambidexterity capability through SCQI to compete with the traditional agro-food players.



中文翻译:

供应链质量整合是否能保证二元性?对它们的关系的应急和配置观点

虽然研究人员已经彻底调查了供应链质量整合 (SCQI) 对竞争绩效的影响,但他们对它对公司重新配置资源以适应环境变化的能力可能产生的影响关注较少。我们使用来自 239 家西班牙有机农产品公司的数据,从偶然性和配置的角度研究了 SCQI 维度与组织二元性之间的关系。在权变方法中,使用结构方程模型来研究单个 SCQI 维度对双灵性的影响。相比之下,在配置的角度,聚类分析和方差分析被用来研究 SCQI 模式和二元性之间的关系。权变方法的研究结果表明,只有内部质量整合对二元性有积极的直接影响。配置方法通过揭示所有三个 SCQI 维度(即内部、供应商和客户质量集成)的高水平和平衡水平来保证显着更高水平的二元性,从而补充了这些结果。本文提供了对 SCQI 对公司双元能力影响的更深入了解,研究结果为有机农产品行业的管理者提供了一些指导方针,以通过 SCQI 发展双元能力以与传统的农产品参与者竞争。内部、供应商和客户质量整合)保证了更高水平的灵活性。本文提供了对 SCQI 对公司双元能力影响的更深入了解,研究结果为有机农产品行业的管理者提供了一些指导方针,以通过 SCQI 发展双元能力以与传统的农产品参与者竞争。内部、供应商和客户质量整合)保证了更高水平的灵活性。本文提供了对 SCQI 对公司双元能力影响的更深入了解,研究结果为有机农产品行业的管理者提供了一些指导方针,以通过 SCQI 发展双元能力以与传统的农产品参与者竞争。

更新日期:2020-12-22
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