ABSTRACT

This article conceptualizes social distancing in the wake of disasters, such as pandemics, which affect the way actors perceive themselves in relation to the world around them. It advances that social distancing goes beyond the mere notion of being physically distant by drawing on work in psychology. This article introduces the term actor distance and applies the four domains of temporal, hypothetical, physical and social distance to the construct. Moreover, this work embeds actor distance in earlier work on actor wellbeing and the notion of a resources–challenges equilibrium (RCE) concept of wellbeing. Expanding on the framework of RCE, this article coins the term of actor safe zone and infuses it into Transformative Service Research. It discusses the connection of actor distance, RCE and actor safe zone in the light of major incidents and derives implications for service research and practice.

抽象的

本文将大流行等灾难之后的社会疏远概念化了，大流行影响了行为者相对于周围世界的感知方式。它提出，社会疏远超越了仅仅依靠心理学上的工作就与身体疏​​远的观念。本文介绍了“演员距离”一词，并将时间，假设，身体和社会距离的四个领域应用于构造。此外，这项工作将演员之间的距离嵌入了有关演员福祉和资源－挑战平衡（RCE）福祉概念的早期工作中。本文在RCE的框架上进行了扩展，提出了演员安全区这一术语，并将其注入到Transformative Service Research中。它讨论了演员距离的联系，