Students’ feedback is usually gathered in institutions of higher education to evaluate the teaching quality from the students’ perspective, using questionnaires administered at the end of the courses. These evaluations are useful to pinpoint the course strengths, identify areas of improvement, and understand the factors that contribute to students’ satisfaction. They are an important mechanism for improving the teaching and learning processes. However, there is little standardisation in how this kind of feedback is collected, analysed, and used, and their active use for improving the teaching and learning processes is low. Additionally, students are rarely asked if they consider that those aspects included in the questionnaires are really important; this information would allow relativizing students’ evaluations of teaching. This research proposes the use of importance-performance analysis (IPA) together with a student’s evaluation of teaching questionnaire as a tool for lecturers to collect, analyse, and interpret the data obtained from the student’s feedback. This work shows how using IPA lecturers can obtain a visual representation of what teaching attributes are important for their students, how important each attribute is, and how well the instructors performed on each attribute from their students’ point of view. The usefulness of this tool for lecturers to assess students’ evaluation of their teaching and to guide the course programming in higher education is shown.

中文翻译：

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重要性绩效分析在学生教学评价中的应用

高等教育机构通常会收集学生的反馈，以从学生的角度评估教学质量，在课程结束时使用问卷调查。这些评估有助于确定课程优势、确定改进领域并了解有助于学生满意度的因素。它们是改进教与学过程的重要机制。然而，在如何收集、分析和使用这种反馈方面几乎没有标准化，并且它们在改进教学过程中的积极使用率很低。此外，很少询问学生是否认为问卷中包含的这些方面真的很重要；这些信息将允许相对化学生对教学的评价。本研究建议使用重要性绩效分析 (IPA) 以及学生对教学问卷的评估，作为讲师收集、分析和解释从学生反馈中获得的数据的工具。这项工作展示了使用 IPA 讲师如何可以直观地表示哪些教学属性对他们的学生很重要，每个属性有多重要，以及从学生的角度来看，教师在每个属性上的表现如何。显示了该工具对于讲师评估学生对其教学的评价和指导高等教育课程规划的有用性。并解释从学生的反馈中获得的数据。这项工作展示了使用 IPA 讲师如何可以直观地表示哪些教学属性对他们的学生很重要，每个属性有多重要，以及从学生的角度来看，教师在每个属性上的表现如何。显示了该工具对于讲师评估学生对其教学的评价和指导高等教育课程规划的有用性。并解释从学生的反馈中获得的数据。这项工作展示了使用 IPA 讲师如何可以直观地表示哪些教学属性对他们的学生很重要，每个属性有多重要，以及从学生的角度来看，教师在每个属性上的表现如何。显示了该工具对于讲师评估学生对其教学的评价和指导高等教育课程规划的有用性。