ABSTRACT

Daily exchanges between employees and their organisation pertain mainly to socio-emotional resources. We investigate how daily employee-organizational resource exchanges relate to daily strain and work-related self-efficacy. We also examine the role of perceived organisational monetary investments on the relationship between daily employee resource investments and outcomes. To do so, we assess the psychometric properties of the Resource Exchange Scale (RES) that we developed for measuring general and daily employee and organisational resource investments (Study 1 and Study 2). Seventy-six health-care employees completed a general survey and a 10-day diary survey twice: at mid-shift and at the end of their shift (Study 3). Analyses supported the validity of the RES. Findings revealed that daily, under-reciprocal exchange related to increased physical symptoms. Mutual high daily resource investments related to greater work-related self-efficacy. The relationship between daily employee resource investments and self-efficacy was positive under conditions of both high and low perceived monetary investments. Lagged analyses showed that the previous day’s self-efficacy related positively to employees’ next day resource investments. Our findings suggest that socio-emotional resource exchanges matter for daily employee functioning, over and above between-person effects.

摘要

员工及其组织之间的日常交流主要涉及社会情感资源。我们调查了员工与组织之间的日常资源交换如何与日常压力和工作相关的自我效能感相关。我们还研究了感知的组织货币投资在日常员工资源投资与成果之间的关系中的作用。为此，我们评估了资源交换量表（RES）的心理计量属性，该量表是为测量一般和日常员工及组织资源投资而开发的（研究1和研究2）。76名医护人员两次完成了一次普查和一次为期10天的日记调查：轮班中和轮班结束时（研究3）。分析支持RES的有效性。调查发现，每天 相互交换不足与身体症状增加有关。每天相互投入大量资源，与工作相关的自我效能感增强有关。在感知到的金钱投资高低两方面的情况下，日常员工资源投资与自我效能之间的关系是正的。滞后分析表明，前一天的自我效能与员工第二天的资源投资成正相关。我们的发现表明，除了人与人之间的影响外，社会情感资源交换对于员工的日常工作至关重要。滞后分析表明，前一天的自我效能与员工第二天的资源投资成正相关。我们的发现表明，除了人与人之间的影响外，社会情感资源交换对于员工的日常工作至关重要。滞后分析表明，前一天的自我效能与员工第二天的资源投资成正相关。我们的发现表明，除了人与人之间的影响外，社会情感资源交换对于员工的日常工作至关重要。