The literature on flexible work practices has not yet evaluated in detail how the characteristics of a job affect job satisfaction. This study makes a distinction between two types of flexible work practices according to their aims: the accommodation of employees’ personal lives (employment practice) and the operational reasons of a firm (work practice). Based on this distinction, we studied how the characteristics of a job, which reflect the use of ICT to support the spatial disaggregation of business processes, influence the relationship between the two types of flexible work practices and job satisfaction. We show, through a survey conducted on 987 workers, that the characteristics of a job that favour work disaggregation positively moderate the influence of flexible work as a work practice on job satisfaction, but they do not moderate the influence of flexible work as an employment practice. The implications for managers, workers and scholars are discussed.

中文翻译：

---

设计灵活的工作实践以提高工作满意度：不同工作安排类型中工作特征与工作分解之间的关系

关于灵活工作实践的文献尚未详细评估工作特征如何影响工作满意度。这项研究根据其目的在两种类型的灵活工作实践中进行了区分：员工的个人生活（工作实践）和公司的运营原因（工作实践）。基于这种区别，我们研究了工作的特征如何反映使用ICT支持业务流程的空间分解，如何影响两种类型的灵活工作实践与工作满意度之间的关系。通过对987名工人进行的一项调查显示，支持工作分解的一项工作特征积极地缓解了作为工作实践的灵活工作对工作满意度的影响，但是他们并没有减轻弹性工作作为一种就业实践的影响。讨论了对管理人员，工人和学者的影响。