Many studies have empirically demonstrated the importance of trust‐building between mediators and parties to a dispute. We wrote this article in response to a call by Stephen Goldberg and Margaret Shaw for studies conducted in North America to be triangulated in other countries where mediation is taking off as an alternative tool in the resolution of disputes. Our objective was to test theories on the factors that increase trust‐building in mediation. With this in mind, the study conducted by Jean Poitras in Montreal (Canada) was triangulated in the Balearic Islands (Spain) and an analysis was made of the similarities and differences between both studies using different methods.

中文翻译：

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迄今为止在调解中建立信任的重要研究的三角关系

许多研究从经验上证明了调解员与争端各方之间建立信任的重要性。我们写这篇文章是为了回应Stephen Goldberg和Margaret Shaw在北美进行的研究的呼吁，该研究将在其他以调解作为解决争端的替代工具的国家进行三角测量。我们的目标是检验有关增加调解信任的因素的理论。考虑到这一点，让·波伊特拉斯（Jean Poitras）在加拿大蒙特利尔（加拿大）进行的研究在巴利阿里群岛（西班牙）进行了三角测量，并使用不同方法对两项研究之间的异同进行了分析。