ABSTRACT

This article analyses national policies, strategies, and programmes formulating knowledge management as a factor of national-level competitiveness. The article analyses a project, which aims to develop a service operator responsible for collecting and co-ordinating well-being data on the Finnish population. We present an in-depth analysis of an almost ten-year period in Finland, which is one of the leading societies in terms of public sector efficiency and governance. The article calls for a major shift in perspective and shows how hybridity of institutional logics significantly guides the perception of knowledge management, the measures taken and the development and selection of concrete methods and tools in knowledge management. We see the essence of public sector knowledge management in a combination of national-level knowledge governance and processes, where public institutions, private organisations and third-sector actors create, store and utilise a shared information base to convert knowledge into action in their everyday operations.

摘要

本文分析了制定知识管理作为国家竞争力因素的国家政策、战略和计划。本文分析了一个项目，该项目旨在开发一个服务运营商，负责收集和协调芬兰人口的福祉数据。我们对芬兰近十年的时间进行了深入分析，芬兰是公共部门效率和治理方面的领先社会之一。本文呼吁进行重大的视角转变，并展示制度逻辑的混合性如何显着指导知识管理的认知、所采取的措施以及知识管理中具体方法和工具的开发和选择。