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Spillover effects of information leakages in buyer–supplier–supplier triads
Journal of Operations Management ( IF 6.5 ) Pub Date : 2020-09-29 , DOI: 10.1002/joom.1116
Leopold Ried 1 , Stephanie Eckerd 2 , Lutz Kaufmann 1 , Craig Carter 3
Affiliation  

Information leakages—the unauthorized sharing of an organization's information with another organization—are a growing concern in today's supply chains, but remain relatively underexplored. Drawing on attribution theory and observational learning, our research investigates inter‐organizational information leakages from a network perspective. We assess the spillover effects of opportunistic and inadvertent information leakages between an OFFENDER organization and a VICTIM organization on the relationship between the OFFENDER and a nonpartisan OBSERVER. We consider the roles of integrity‐ and ability‐based trust, as well as operational similarity between the organizations. We conducted scenario‐based experiments with 181 sales practitioners recruited via MTurk and supplemented those results with post hoc interviews. Our results show clear spillover effects: The OBSERVER's willingness to share information with the OFFENDER decreases significantly after any type of information leakage between the OFFENDER and the VICTIM, but more so for opportunistic leakages. Integrity‐based trust mediates the relationship between intentionality and information sharing willingness. We also find indications of an unexpected collateral damage effect in that to some extent, both trust dimensions decrease in both forms of information leakage. Further, for opportunistic information leakages, the OBSERVER's willingness to share information with the OFFENDER decreases more when OBSERVER and VICTIM are operationally similar.

中文翻译:

买方-供应商-供应商三方联盟中信息泄漏的溢出效应

信息泄漏(即与其他组织未经授权共享组织的信息)在当今的供应链中日益引起关注,但仍未得到充分开发。借助归因理论和观察学习,我们的研究从网络角度调查了组织间的信息泄漏。我们评估了OFFENDER组织和VICTIM组织之间的机会性和无意的信息泄漏对OFFENDER和无党派OBSERVER之间的关系的溢出影响。我们考虑基于诚信和基于能力的信任的角色,以及组织之间的运营相似性。我们对通过MTurk招募的181名销售从业人员进行了基于场景的实验,并通过事后访谈对这些结果进行了补充。我们的结果显示出明显的溢出效果:在OFFENDERVICTIM之间发生任何类型的信息泄漏之后,OBSERVEROFFENDER共享信息的意愿将大大降低但是对于机会性泄漏更是如此。基于完整性的信任可调节意图和信息共享意愿之间的关系。我们还发现了某种意料之外的附带损害效应的迹象,因为在某种程度上,两种信任维度在两种形式的信息泄漏中均会减少。此外,用于机会信息泄漏时,观测器的意愿份额信息与所述OFFENDER时减小更多观测VICTIM在操作上类似。
更新日期:2020-09-29
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