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Students’ perceptions of hospitality education quality in the United States higher education: Domestic versus international students
Journal of Hospitality, Leisure, Sport & Tourism Education ( IF 4.8 ) Pub Date : 2019-09-20 , DOI: 10.1016/j.jhlste.2019.100212
Myong Jae Lee , Haesang Kang , Hyunsuk Choi , Joong-won Lee , David Olds

As the competition for recruiting hospitality management students increases among major hospitality management programs in the United States, updating programs based on student needs has become integral to program success. This study explored student perceptions of hospitality education quality in the United States and compared international and domestic student perceptions of 29 education quality attributes in five areas: student support, industry networking, innovative curriculum, learning environment, and program credential. A total of 329 usable responses including 69 responses from international students were collected at four hospitality management programs for data analysis. Overall, study results indicated that domestic students rated all five areas significantly higher than international students. However, some notable differences were found in the relative importance of education quality areas and individual education quality attributes between the two groups. Domestic students chose the industry network as the second most important area of education quality after student support, while international students rated the innovative curriculum as one of top two important quality areas. Detailed implications are discussed for program administrators and faculty.



中文翻译:

学生对美国高等教育中的款待教育质量的看法:国内学生与国际学生

在美国主要的酒店管理计划中,招募酒店管理学生的竞争日益激烈,根据学生的需求更新计划已成为计划成功的重要组成部分。这项研究探讨了美国学生对款待教育质量的看法,并比较了五个方面的国际和国内学生对29种教育质量属性的看法:学生支持,行业网络,创新课程,学习环境和计划证书。在四个酒店管理计划中收集了总计329份可用回应,包括来自国际学生的69份回应,以进行数据分析。总体而言,研究结果表明,国内学生对这五个领域的评价都明显高于国际学生。然而,两组之间在教育质量领域和个人教育质量属性的相对重要性方面存在一些显着差异。国内学生选择行业网络作为仅次于学生支持的第二重要教育质量领域,而国际学生则将创新课程评为最重要的两个重要质量领域之一。为程序管理员和教职员工讨论了详细的含义。

更新日期:2019-09-20
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