In the competency research related to management, essential competencies include skills that can be classified as soft skills. This research seeks to better understand how soft skills are taught by managers on the job and to provide faculty with an understanding of this process so that faculty can replicate the efforts of managers. In order to achieve this purpose, the researchers employed grounded theory, utilizing Weber et al.‘s (2013) five factor model of soft skills a theoretical framework. A grounded theory of how managers teach soft skills on the job is developed and practical implications are discussed.

中文翻译：

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使用扎根的理论方法来理解在职教学软技能的过程，以便将其应用于酒店教室

在与管理相关的能力研究中，基本能力包括可以归类为软技能的技能。这项研究旨在更好地了解管理人员在工作中如何教授软技能，并使教师对这一过程有所了解，以便教师可以复制管理人员的工作。为了达到这个目的，研究人员采用了扎根的理论，利用Weber等人（2013年）的软技能五因素模型作为理论框架。建立了有关经理如何在工作中教授软技能的基础理论，并讨论了实际含义。