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Handling effective communication to support awareness in rescue operations
Journal of Contingencies and Crisis Management ( IF 3.420 ) Pub Date : 2020-09-29 , DOI: 10.1111/1468-5973.12317
Samer Chehade 1, 2 , Nada Matta 1 , Jean‐Baptiste Pothin 2 , Remi Cogranne 1
Affiliation  

Efficient rescue operations require a high level of situation awareness amongst decision‐makers and first responders for the purpose of achieving operations successfully and reducing losses. Moreover, a common operational picture between involved actors is required in order to support decision‐making. Therefore, different organisations and agencies have to collaborate, cooperate, and coordinate their actions with each other. Hence, effective interactions and communications between participants are vital to fulfil these essential needs. However, emergency actors still lack backing to exchange information effectively and ensure a common operational picture in order to reach shared situational awareness. For this reason, we aim to develop and implement Rescue MODES, a communication system oriented to support situation awareness amongst French emergency actors in rescue operations. In this paper, we examine and analyse actors’ activities and interactions, so that the system will be based on the real needs of actors. We start by studying and modelling the communications, interactions, and information flow. This modelling is based on an application ontology. Then, we define requirements for good communication in these operations and present some existing systems in France and how each system responds to these requirements.

中文翻译:

处理有效的沟通以支持救援行动中的意识

有效的救援行动要求决策者和急救人员具有高度的态势感知能力,以成功完成行动并减少损失。此外,为了支持决策,还需要参与者之间具有共同的运营图景。因此,不同的组织和机构必须相互协作,合作和协调其行动。因此,参与者之间有效的互动和沟通对于满足这些基本需求至关重要。但是,紧急行动者仍然缺乏有效交换信息和确保共同的行动图景以达成共同的态势感知的支持。因此,我们旨在开发和实施救援模式,旨在支持法国紧急行动人员在救援行动中的态势感知的通信系统。在本文中,我们检查并分析了参与者的活动和互动,因此该系统将基于参与者的实际需求。我们首先研究和建模通信,交互和信息流。该建模基于应用程序本体。然后,我们定义了在这些操作中良好通信的要求,并介绍了法国的一些现有系统以及每个系统如何响应这些要求。该建模基于应用程序本体。然后,我们定义了在这些操作中良好通信的要求,并介绍了法国的一些现有系统以及每个系统如何响应这些要求。该建模基于应用程序本体。然后,我们定义了在这些操作中进行良好通信的要求,并介绍了法国的一些现有系统以及每个系统如何响应这些要求。
更新日期:2020-09-29
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