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Goals, Conflict, Politics, and Performance of Cross‐Functional Sourcing Teams—Results from a Social Team Experiment
Journal of Business Logistics ( IF 11.2 ) Pub Date : 2019-09-19 , DOI: 10.1111/jbl.12225
Henrik Franke 1 , Kai Foerstl 1
Affiliation  

Strategic sourcing is carried out in cross‐functional teams to account for the complexity and multidimensionality of modern procurement decisions. However, such teams not only enable the integration of distinct interdependent skill sets and viewpoints, they are also characterized by functional goal misalignment. We focus on the resulting behavioral challenges, namely conflict and politics, and their effects on team satisfaction and rationality, which ultimately leads to observed outcomes. We test our hypotheses in a structural equation model based on data gathered from 468 participants in a social team experiment. We find a mediated effect of goal misalignment on political behavior via two types of team conflict. Political behavior, in turn, obstructs rational team sourcing decisions and reduces team members’ satisfaction with the process. Our study indicates that behavioral challenges in the framework of Organizational Buying Behavior not only co‐occur but affect each other via mediation. Hence, managers need to closely monitor the escalation chains’ origin, task conflict, which constitutes a necessary condition for further emotional dissent and political biasing. We contribute to the understanding of the challenges in cross‐functional sourcing teams, thereby providing advice to executives in their pursuit to rationalize and improve sourcing team decisions and their outcomes.

中文翻译:

跨职能采购团队的目标,冲突,政治和绩效-社会团队实验的结果

战略采购在跨职能团队中进行,以解决现代采购决策的复杂性和多维性。但是,这样的团队不仅能够整合独特的相互依赖的技能和观点,而且还具有功能目标错位的特点。我们关注于由此产生的行为挑战,即冲突和政治,及其对团队满意度和理性的影响,最终导致观察到的结果。我们在一个结构方程模型中检验了我们的假设,该模型基于从一个社交团队实验中的468名参与者收集的数据。我们发现通过两种类型的团队冲突,目标失调对政治行为的调节作用。政治行为反过来阻碍了合理的团队采购决策,并降低了团队成员对流程的满意度。我们的研究表明,组织购买行为框架内的行为挑战不仅同时发生,而且通过调解相互影响。因此,管理人员需要密切监视升级链的起源,任务冲突,这是进一步情绪分歧和政治偏见的必要条件。我们有助于了解跨职能采购团队的挑战,从而为高管人员寻求合理化和改进采购团队决策及其结果的建议。这构成了进一步的情感分歧和政治偏见的必要条件。我们有助于了解跨职能采购团队的挑战,从而为高管人员寻求合理化和改进采购团队决策及其结果的建议。这构成了进一步的情感分歧和政治偏见的必要条件。我们有助于了解跨职能采购团队的挑战,从而为高管人员寻求合理化和改进采购团队决策及其结果的建议。
更新日期:2019-09-19
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