Drawing on studies from across the social sciences, this study explores a possibility that brokers affect vote choices via a psychological channel. Given that the information a broker utilizes for the efficient delivery of private transfers affects voters’ expectations of receiving those transfers, neglected voters may defect from voting for the broker's boss out of anger resulting from frustrated expectations, and this is likely to be the case particularly in a competitive election and among indifferent voters. Results from a lab experiment are consistent with the proposed possibility.

中文翻译：

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经纪人在客户服务方面的专业知识的副作用：一项实验室实验研究

本研究借鉴了跨社会科学的研究，探讨了经纪人通过心理渠道影响投票选择的可能性。鉴于经纪人用于有效交付私人转账的信息会影响选民对收到这些转账的期望，被忽视的选民可能会因期望落空而愤怒地投票给经纪人的老板，这种情况可能尤其如此在竞争性选举和冷漠的选民之间。实验室实验的结果与提议的可能性一致。