Abstract

Quality in higher education is – and has been for many years - at the top of the political agenda. The concept of quality has been explored extensively in the literature as has the means to measure and monitor quality. Connected to these two literatures is a widespread and somewhat fragmented literature on what might initially be termed quality work. This article reviews this literature on quality work in higher education. We characterise the work in this field, its main themes, issues and questions, and discuss what this literature has to say on the effects of quality work. Based on a systematic search for the period 2008-2018, we review 68 publications. The review shows that the literature on quality work can be categorised into three major areas: the role of institutional conditions for quality work, types of quality work practices, and notions of quality and quality outcomes. The review demonstrates that there is a need for more inclusive methodologies and longitudinal studies, particularly more rigorous quantitative analysis of the effects of quality work to supplement other methods.

摘要

高等教育质量一直是——而且多年来一直是政治议程的首要任务。质量的概念和测量和监控质量的方法一样，在文献中已经得到了广泛的探讨。与这两篇文献相关的是关于最初可能被称为高质量作品的广泛且有些零散的文献。本文回顾了有关高等教育质量工作的文献。我们描述了该领域的工作、其主要主题、问题和问题，并讨论了这些文献对高质量工作的影响的看法。基于对 2008-2018 年期间的系统搜索，我们审查了 68 篇出版物。审查表明，关于质量工作的文献可以分为三个主要领域：制度条件对质量工作的作用、质量工作实践的类型、以及质量和质量结果的概念。审查表明，需要更具包容性的方法和纵向研究，特别是对质量工作的影响进行更严格的定量分析，以补充其他方法。