This study investigates the relationship between employees’ experience of citizenship pressure and job performance, as well as the mediating role of citizenship fatigue and moderating role of continuance commitment. Multisource, time-lagged data from employees and their supervisors in Pakistan reveal that employees’ beliefs that they have no other choice than to take on allegedly voluntary activities undermine their job performance, due to energy depletion evoked as citizenship fatigue. Their continuance commitment buffers this process; the indirect relationship between citizenship pressure and job performance, through citizenship fatigue, is weaker when employees believe they have limited employment alternatives, because they may perceive expectations of their citizenship as opportunities instead of threats in this case. Human resource managers thus should recognize that excessive organizational pressures for citizenship behaviors can undermine job performance, but less so among employees for whom leaving the organization appears costly.

中文翻译：

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公民压力和工作绩效：公民疲劳和持续承诺的作用

本研究调查了员工的公民压力体验与工作绩效之间的关系，以及公民疲劳的中介作用和持续承诺的调节作用。来自巴基斯坦员工及其主管的多源、滞后的数据显示，员工认为他们别无选择，只能从事所谓的自愿活动，这削弱了他们的工作绩效，原因是由于公民疲劳引起的能量消耗。他们的持续承诺缓冲了这个过程；当员工认为他们的就业选择有限时，通过公民疲劳，公民压力与工作绩效之间的间接关系较弱，因为在这种情况下，他们可能会将对其公民身份的期望视为机会而不是威胁。