Relational aspects of professional practice demand increasing attention in research on work and learning. However, little is known about how knowledge is enacted in practices where different people work together. Working in partnership with clients surfaces a number of epistemic demands, responses to which are poorly understood. This paper analyses two cases of nurses working with parents in support services for families with young children. The questions asked are: What epistemic practices are enacted when professionals work in partnership with clients? How do they generate distinct modes of partnership work? Findings show how professionals’ and clients’ knowledge is mobilised and made actionable through practices of diagnostic reasoning, recontextualising, testing and contesting knowledge claims. A distinction is presented between partnership that unfolds as strengthening the client from a professional epistemic perspective, and that which validates and augments the client’s own epistemic contribution. This reveals how knowledge is made to matter and becomes a basis for action in the course of working with others, and informs a new analytical distillation highlighting key epistemic aspects of professional-client partnership.

中文翻译：

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专业客户合作关系中的认知实践

专业实践的关系方面要求对工作和学习的研究给予越来越多的关注。但是，人们对在不同的人一起工作的实践中如何运用知识知之甚少。与客户合作时，会遇到许多认识上的需求，但对这些需求的反应知之甚少。本文分析了两例护士与父母一起为有小孩的家庭提供支持服务的案例。提出的问题是：当专业人员与客户合作时，会采取哪些认知实践？他们如何产生独特的合作关系模式？调查结果表明，如何通过诊断推理，重新上下文化，测试和质疑知识主张的实践来动员专业人士和客户的知识，并使之具有可操作性。在从专业认知的角度加强客户的伙伴关系与确认并增加客户自己的认知贡献之间的伙伴关系之间存在区别。这揭示了如何使知识变得重要，并成为与他人合作过程中采取行动的基础，并为新的分析提要提供了新的亮点，突出了专业客户合作伙伴关系的关键认识方面。