The Service Industries Journal ( IF 7.4 ) Pub Date : 2020-03-27 , DOI: 10.1080/02642069.2020.1739657 Muhammad Khalid Anser 1 , Moazzam Ali 2 , Muhammad Usman 3 , Muhammad Luqman Tauheed Rana 3 , Zahid Yousaf 4
ABSTRACT
The work at hand examined the mediating role of meaningful work in the negative association between ethical leadership and service employees’ knowledge-hiding behavior. The role of harmonious work passion as a contingent factor of the direct association between ethical leadership and service employees’ knowledge-hiding behavior was also tested. Based on time-lagged (three waves, two months apart) survey data collected from 471 employees working in 52 service sector firms spanning different industries, the results showed a negative association between ethical leadership and service employees’ engagement in knowledge-hiding behaviors, both directly and indirectly, via meaningful work. It was also found that the direct association between ethical leadership and knowledge hiding was contingent on harmonious work passion. The findings suggest that managers can deter service employees’ engagement in knowledge-hiding behaviors and achieve a sustainable competitive advantage by demonstrating ethical behaviors and bolstering employees’ perceptions of meaningful work.
中文翻译:
道德领导与知识隐藏:干预与互动分析
抽象的
当前的工作检验了有意义的工作在道德领导与服务员工的知识隐藏行为之间负相关关系中的中介作用。还测试了和谐工作激情作为道德领导力与服务员工的知识隐藏行为之间直接关联的偶然因素的作用。根据从不同行业的52个服务行业公司中的471名员工收集的时滞(三波,相隔两个月)的调查数据,结果表明,道德领导力与服务员工参与知识隐藏行为之间存在负相关关系通过有意义的工作直接和间接地进行。还发现,道德领导力与知识隐藏之间的直接联系取决于和谐的工作热情。