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Problem Talk in Management Group Meetings
Small Group Research ( IF 2.500 ) Pub Date : 2019-07-31 , DOI: 10.1177/1046496419865023
Tomi Laapotti 1 , Leena Mikkola 1
Affiliation  

This naturalistic study focuses on problem talk (PT) in hospital management group meetings. The study aims to understand how PT constitutes the hospital organization through the different uses of PT within the meetings, and, therefore, to understand the organizing role of these meetings. The communication as constitutive of organization (CCO) perspective forms the theoretical background of the research. The results of the qualitative analysis show that PT comprises many intertwined tasks that aim to perform the meetings, enhance problem solving, and maintain the relational level of group life. Thus, PT is much more than merely solving problems. In PT, problems are discussed from the viewpoints of the group and the organization. Meetings as an institution and as a nonhuman agent affect organizing because they influence both the group’s communication and organizational processes. Future research on groups should develop the use of the CCO concept of nonhuman agency.

中文翻译:

管理小组会议中的问题谈话

这项自然主义研究侧重于医院管理小组会议中的问题谈话 (PT)。该研究旨在通过会议中 PT 的不同用途来了解 PT 如何构成医院组织,从而了解这些会议的组织作用。作为组织构成要素的传播(CCO)视角构成了研究的理论背景。定性分析的结果表明,PT 包含许多相互交织的任务,旨在执行会议、提高解决问题的能力和维持群体生活的关系水平。因此,PT 不仅仅是解决问题。在 PT 中,问题是从团体和组织的角度讨论的。会议作为一个机构和一个非人的代理会影响组织,因为它们影响团体的沟通和组织过程。未来对群体的研究应该发展非人类代理的 CCO 概念的使用。
更新日期:2019-07-31
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