Capturing team processes, which are highly dynamic and quickly unfold over time, requires methods that go beyond standard self-report measures. However, quantitative observational methods are challenging when teams are observed in the wild, that is, in their full-situated context. Technologically advanced tools that enable high-resolution measurements in the wild are rare and, when they exist, expensive. The present research advances high-resolution measurement of team processes by introducing a technological application—the Communication Analysis Tool (CAT)—that captures fine-grained interactions in real workplace contexts. We introduce four core features of CAT: (a) customized coding measures, (b) session-based feedback on interrater reliability, (c) visualization and feedback options for displaying team dynamics, and (d) an export function to conduct advanced statistical analyses on effective team processes. We illustrate these core features using data from an organizational field project on multidisciplinary teams tasked with diagnosing patients with uncommon and highly complex medical conditions.

中文翻译：

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在野外捕捉团队动态：沟通分析工具

捕捉高度动态且随时间快速展开的团队流程需要超越标准自我报告措施的方法。然而，当团队在野外观察时，即在他们的全场景环境中，定量观察方法具有挑战性。能够在野外进行高分辨率测量的技术先进工具很少见，而且即使存在也很昂贵。本研究通过引入一种技术应用程序——通信分析工具 (CAT)——来捕捉真实工作场所环境中的细粒度交互，从而推进团队流程的高分辨率测量。我们介绍了 CAT 的四个核心功能：(a) 自定义编码措施，(b) 基于会话的关于交互者可靠性的反馈，(c) 用于显示团队动态的可视化和反馈选项，(d) 导出功能，对有效的团队流程进行高级统计分析。我们使用来自多学科团队的组织实地项目的数据来说明这些核心特征，该团队的任务是诊断患有罕见和高度复杂医疗状况的患者。