In concurrent engineering projects driven by short delivery times, team performance rests on the team’s capability to quickly and effectively handle different, emergent issues. We conducted an exploratory study of a large, dynamically complex project in which team members had a record of “good problem-solving abilities.” The study revealed how the team members demonstrated a collective ability to swiftly handle emergent issues, which again decreased the intensity of time and performance pressure. Beyond formal processes combined with lean practices, supporting this ability were situation awareness, task-based subgroups, direct lines of communication, and trust.

中文翻译：

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动态复杂项目中的团队集体智慧——造船案例

在由短交付时间驱动的并行工程项目中，团队绩效取决于团队快速有效地处理不同的紧急问题的能力。我们对一个大型动态复杂项目进行了探索性研究，其中团队成员具有“良好的解决问题能力”的记录。该研究揭示了团队成员如何表现出快速处理紧急问题的集体能力，这再次降低了时间和绩效压力的强度。除了与精益实践相结合的正式流程之外，支持这种能力的还有情境意识、基于任务的小组、直接的沟通渠道和信任。