Hostage and crisis negotiation is well established as a police tool, and there is a growing body of literature that provides academic insight into the phenomenon. Academics have developed a corpus of literature to explain the way negotiators operate or how they can resolve incidents successfully. Whilst research in this area has originated from various countries and addressed negotiation from a variety of perspectives, there is limited research that has focused specifically on negotiation from an Anglo‐centric perspective. This article presents the findings from a detailed academic examination of negotiator experiences in England, whereby semistructured interviews were conducted with 15 negotiators from nine forces. Analysis using grounded theory revealed 12 deployment categories, situated within a recurring context involving subjects experiencing personal, emotional, or psychological crisis. These categories can be used to enhance our understanding of negotiator deployment in England and are discussed with reference to the implications for negotiator training and practice.

中文翻译：

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从“桥上的悲伤人”到“绑架和勒索”：了解人质和危机谈判人员部署的性质和情况特征

人质和危机谈判已被公认为是一种警察工具，并且越来越多的文献为这一现象提供了学术见解。学者们已经发展出一套文献资料，以解释谈判者的运作方式或他们如何成功解决事件。尽管该领域的研究起源于各个国家，并从多种角度探讨了谈判问题，但仅有有限的研究专门针对以盎格鲁为中心的角度进行谈判。本文介绍了对英国谈判代表经验进行详细学术审查后得出的发现，对来自九支部队的15名谈判代表进行了半结构化访谈。使用扎根理论进行的分析揭示了12种部署类别，在涉及对象遭受个人，情感或心理危机的反复发生的环境中。这些类别可用于增进我们对英格兰谈判代表部署的理解，并参考对谈判代表培训和实践的含义进行讨论。