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Organizational Dissent Dynamics in Universities: Simulations With a System Dynamics Model
Management Communication Quarterly ( IF 1.9 ) Pub Date : 2019-05-10 , DOI: 10.1177/0893318919846625
Raafat Mahmoud Zaini 1 , Michael B. Elmes 1 , Oleg V. Pavlov 1 , Khalid Saeed 1
Affiliation  

This article investigates how universities may evolve into high- or low-performance institutions by taking different approaches to dissent tolerance and processing. We explore different dissent management policies related to growth and productivity. We experiment with a dynamic model of dissent creation and processing in organizations presented in an earlier paper by the authors. Computer simulations with the model suggest that as universities attempt to improve their performance through growth, they may devolve into low-performance institutions with degrading management responsiveness and low organizational productivity. Only when organizations invest in their dissent processing capability will they engage their members productively for improving performance.

中文翻译:

大学中的组织异议动态:系统动力学模型的模拟

本文探讨了大学如何通过采取不同的方法来容忍和处理异议,从而演变成高绩效或低绩效的机构。我们探索与增长和生产力相关的不同异议管理政策。我们在作者较早的论文中介绍了组织中异议创建和处理的动态模型。该模型的计算机模拟表明,当大学试图通过增长来提高其绩效时,它们可能会转变为管理响应能力下降和组织生产力低下的低绩效机构。只有当组织投资于他们的异议处理能力时,他们才能有效地吸引成员以提高绩效。
更新日期:2019-05-10
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